AIR PRO HEATING & AIR, llC

Awesome customer service, friendly staff and very knowledgeable... the lady on the phone was amazing, she set up service to come over within the next hour of my phone call. In less than half hour Kraig was at my house fixing my troubled AC unit. The price was extremely doable and my house is nice and cool again. In fact he got it working so well we keep putting the temperature up and I put on a hoody!!! Awesome! I really appreciate all the amazing service! Looking forward to future business with Air Pro Heating and Cooling.

These guys are great! It was a hot, HOT weekend and our heat-pump went kaput thus we lost our AC. All the heating & cooling businesses were obviously swamped as the forecast predicted temps 100+ for several days to come. I called so many I lost count and half didn't return my calls, when they did they wanted to put if off until Monday, even though I was willing to pay the extra cost for emergency service. The owner of Air Pro answered my call himself, on a Saturday afternoon! He took my info and said he would call his techs & let me know when they could get to my house. I should mention I live in Yacolt so I am WAY out of town. Within minutes he called back & said he could have a guy there by 9am the next day, A Sunday!

AirPro was great, honestly, and we're very happy, but I'm not sure about recommending 100%... it was between them and another company. Lots of "sales" (I know, duh) but not a total follow-through. When we were still debating, they answered their phones within seconds and "dropped plans" to come answer more questions. As soon as we paid, then maybe they'll get back to you, maybe not. Actually, I'm STILL waiting on a callback for a question in regards to our thermostat when I called two weeks ago.