"Awesome customer service, friendly staff and very knowledgeable... the lady on the phone was amazing, she set up service to come over within the next hour of my phone call. In less than half hour Kraig was at my house fixing my troubled AC unit. The price was extremely doable and my house is nice and cool again. In fact he got it working so well we keep putting the temperature up and I put on a hoody!!! Awesome!"
Barrett and David arrived right on time. They explained the work they would do before starting and kept me ipdated throughout the day.
There was an issue with the new furnace and they spent about an extra 2 hours fixing the issue rather than coming back another day. They hauled out all the packaging and old furnace parts, which I expected, and they vacuumed up all the mess they created. In fact, they even vacuumed up some of my mess (I felt a little guilty about that).
So far, the furnace and air work great. I don't expect any issues. I am mot sure about value, compared to other systems or my old one. For me, it is important to be comfortable. If I am comfortable and the system operates smoothly I judge value over time.
Air Pro just Heating & Cooling just completed installing a new Lennox HVAC system in our home and we are extremely happy with the results. The people were very friendly AND professional, top quality products and service, and reasonably priced. We highly recommend them.
They showed up on time and everyone was very friendly, cleaned up after themselves, and were very helpful. Jerry brought us filters and ran through the thermostat info with me again. He wore a mask and was very personable. I would definitely recommend Air Pro for whatever heating and cooling needs you have. They are very efficient and professional. A couple of issues came up and they took care of them quickly.
- From Yacolt, WA
"These guys are great! It was a hot, HOT weekend and our heat-pump went kaput thus we lost our AC.
All the heating & cooling businesses were obviously swamped as the forecast predicted temps 100+ for several days to come. I called so many I lost count and half didn't return my calls, when they did they wanted to put if off until Monday, even though I was willing to pay the extra cost for emergency service.
The owner of Air Pro answered my call himself, on a Saturday afternoon! He took my info and said he would call his techs & let me know when they could get to my house. I should mention I live in Yacolt so I am WAY out of town. Within minutes he called back & said he could have a guy there by 9am the next day, A Sunday!"
- Vancouver, WA
Barrett, Jason and David showed up on time to replace my furnace and install my AC. They had some trouble with the original placement of the old system but where able to get ot figured out and finish the same day. Very professional and understanding of my young children running out downstairs. Barret was very thorough on explaining how to set up my thermostat to my phone. They left everything cleaner then before hand. Very glad I used this company will recommend them !
Had Jerry the tech for Air Pro come by to do a service on our units. He was on time and did a very professional job. He is a great person, good communication skills. Thanks.
We just had a brand new heating system with a furnace, heat pump, duct work, and thermostat installed. The folks at Air Pro were courteous, knowledgeable, friendly, and professional from the salesperson to the technicians. They answered any questions I had about the installation, the equipment, and the usage of all of it. They gave me a competitive price and installed it very quickly. I would highly recommend using Air Pro, your locally-owned HVAC professional!